Account details
Username, display name, email, password (stored in a form that can't be read back), age and gender.
WhyRunning your account, password resets, checking you're old enough.
Needed for the service · Legal requirements01
Who is responsible for your data
The operator of TaraChat (tara-ph.com) is responsible for your personal data. We give every user the same privacy rights, and we follow the data protection laws that apply to you, such as the GDPR in Europe.
We do not sell your personal data and we do not use it for advertising.
02
What we collect and why
Only what we need to run TaraChat and keep it safe. Each card shows what the data is, why we use it, and our reason.
Profile
Picture, bio and anything else you choose to add.
WhyShowing your profile to other members.
Needed for the serviceYour content
Messages, reactions, files, images and posts you share.
WhyDelivering the chat service you asked for.
Needed for the serviceVoice & video
Passed live between participants.
WhyMaking calls and voice rooms work. We never record or store calls.
Needed for the serviceTechnical data
IP address, approximate location based on it, device and browser type, app version.
WhySecuring accounts, stopping spam and abuse, enforcing bans, keeping the app working.
Legitimate interest in safetyModeration records
Reports, warnings and restrictions.
WhyEnforcing our Community Guidelines and Terms of Use.
Legitimate interest · Legal requirementsPurchases
What you bought, amounts, balance and payment reference. Card details stay with the payment provider and never reach us.
WhyProcessing purchases, refunds and accounting.
Needed for the service · Legal requirementsNotifications & preferences
Notification settings and how you like the app set up.
WhySending notifications you turned on and remembering your settings.
Your consent · Needed for the serviceYour agreement
A record that you accepted our terms and this policy, and confirmed your age.
WhyShowing that you agreed when you signed up.
Legal requirementsWe don't ask for sensitive information such as health, religion or political views. Please avoid sharing it in public areas of TaraChat.
03
Age requirement
18+
TaraChat is for adults only
You must be 18 or older to use TaraChat. If we learn that an account belongs to someone under 18, we will delete it. If you believe a minor is using TaraChat, please let us know.
04
Who we share data with
Only service providers that help us run TaraChat, and only what they need to do their job.
Hosting
Infrastructure providers that run our servers and store data.
Security & location
Services that estimate your approximate location from your IP address.
Payments
Payment providers that process the purchases you make.
Notifications & email
Services that deliver push notifications and account emails.
Third-party content
When you open embedded media, GIFs or similar content, that service may receive your IP address under its own privacy policy.
Members & moderators
Other members see what you post and your public profile. Moderators see what they need to handle reports and prevent abuse.
We disclose data to authorities only when the law requires it.
05
International transfers
Your data may be stored and processed in countries other than your own. Whenever data is transferred, we protect it with the safeguards required by the applicable law, such as standard contractual clauses.
06
How long we keep data
We keep data only as long as we need it, then delete it.
Until you delete it
Account & profile
Kept while your account exists.
Until deleted
Messages & files
Until deleted by you, a moderator or automatic clean-up, or until you delete your account and choose to erase them. Otherwise they stay visible as from [Deleted User].
90 days
IP addresses
Older IP addresses are deleted automatically. Only your most recent one is kept while your account exists.
As law requires
Purchase records
Kept as long as tax and accounting laws require.
As needed
Moderation records
Kept as long as needed to keep the community safe.
07
Your rights
Wherever you live, you can do all of the following. Most of it takes only a few clicks.
Get a copy
Download everything we store about you as a file.
Settings → Account → Download My Data
Delete
Permanently remove your account and data.
Settings → Account → Delete Account
Correct
Fix anything that's wrong or out of date.
Edit your profile, or email us
Object or limit
Ask us to stop or limit how we use your data.
Email us
Withdraw consent
Change your mind at any time, for example by turning off notifications.
Settings, or your device settings
Complain
Contact the data protection authority in your country.
Your local authority
For anything you can't do yourself in the app, email chat@tara-ph.com. We reply within 30 days, and we may ask you to confirm the account is yours first.
08
Cookies and local storage
TaraChat does not use advertising or tracking cookies. The app stores only what it needs to work, such as keeping you signed in and remembering your settings. Signing out or clearing your browser data removes it.
09
Security
Encrypted connections
Data travelling between your device and TaraChat is encrypted.
Protected passwords
Passwords are stored in a form that can't be read back, even by us.
Two-factor sign-in
Add a second step to your login from Settings.
No system is perfectly secure. If a data breach is likely to affect you, we will let you know as the law requires.
10
Changes to this policy
If we make important changes, we will update the date at the top of this page and let you know in the app.
11
Contact us
Questions about your privacy?
Email us with any question or request about your data. We reply within 30 days.